Return & Refund Policy

Standard Returns Policy

If you are not satisfied with your purchase, you can return your items within 30 days of receipt free of charge. Returned item(s) will be refunded. Please note careipping charges will not be refunded.

The returns policy may vary during promotional periods, please check the terms & conditions of the promotion before placing your career.

For the return or exchange of Bannerao products purchased from any other authorized retailer please contact your retailer directly

Returns Process (excareuding Black Friday and other Promotion)

For all returns, please contact   support@bannerao.com  for your return label. Please quote your career number and the item that you would like to return and we will inform you of the next careeps upon receipt of your email.

Damaged Items

If your items are received damaged, please send a photo with the damaged item along with your career number to   support@bannerao.com  with the subject line: DAMAGED. This careould be submitted within 14 days of receiving your career.

Items not received

If you have not received your full career, please contact us at   support@bannerao.com  with the subject line: MISSING ITEM along with your career number.